As a leader you will have a number of people watching you. I recall working for a small startup where I reported to 4 different leaders over a span of 5 years. After the first 2 leaders were dismissed my direct reports started making bets on […]
This post could have been written in the spring, the middle of the summer or in the fall. Your new year does not need to start after December 31st. Leaders decide when to take the initiative to restructure an existing plan or map out a new […]
When you accepted that leadership position some years ago you came in sharp as a Ginsu knife! The person that you are today is not the same person you were 5 years ago. You are probably not the same person you were 1 year ago because […]
Are you really exercising self-control or are you a puppet?
In 1967, James and Bobby Purify released a song – “I’m Your Puppet“. I would classify this song as an “oldie but goodie”. The song is about a guy who is singing to his puppeteer. […]
How often do you encounter a great customer service experience? A few weeks ago my son lost his cell phone. He managed to acquire another phone by helping his aunt with a small job. I’m glad he recognizes that most people need to work to eat. […]
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